At HABITAT ARENAL, S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information in order to achieve this. We care about your privacy and believe we should be transparent about it.
Therefore, for the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, the “GDPR”), on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, the “LSSI”), HABITAT ARENAL, S.L. informs the user that, as data controller, it will include the personal data provided by users in an automated file.
Our commitment begins by explaining the following:
Your data is collected so that the user experience can be improved, according to your interests and needs.
We are transparent regarding the data we obtain about you and the reason why we do so.
Our intention is to offer you the best possible experience. Therefore, whenever we use your personal information, we will always do so in compliance with current regulations and, when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorise us to process it, you may request that we stop processing it.
Our priority is to guarantee your security and process your data in accordance with European regulations.
If you would like more information about the processing of your data, please consult the different sections of the Privacy Policy below:
Who is responsible for the processing of your personal data?
Identity: HABITAT ARENAL, S.L.
Registered office: C/. Real de la Carretería, No. 25.
Tax Identification Number: B90364217
Email: info@homingu.com
HABITAT ARENAL, S.L. has appointed a Data Protection Officer or an internal contact person within its organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact them by email at info@homingu.com.
What personal data do we collect?
The personal data that the user may provide includes:
Name, address and date of birth.
Telephone number and email address.
Location.
Information relating to payments and returns.
IP address, date and time at which you accessed our services, internet browser used and data about the operating system of the device.
Any other information or data that you decide to share with us.
In some cases, completing the registration form is mandatory in order to access and enjoy certain services offered on the website. Likewise, failure to provide the requested personal data or failure to accept this Data Protection Policy will make it impossible to subscribe, register or participate in any promotions in which personal data is requested.
Why and for what purpose do we process your data?
At HABITAT ARENAL, S.L., we process the information provided by interested parties for the following purposes:
To manage orders or contract any of our services, either online or in physical stores.
To manage the sending of information requested from us.
To carry out commercial actions and maintain and manage the relationship with the user, as well as to manage the services offered through the website and information-related tasks. This may include automatic assessments, profile creation and customer segmentation in order to personalise treatment according to their characteristics and needs and improve the customer’s online experience.
To develop and manage contests, prize draws or other promotional activities that may be organised.
In some cases, it will be necessary to provide information to authorities or third-party companies for audit purposes, as well as to handle personal data included in invoices, contracts and documents in order to respond to claims from customers or Public Administrations.
We inform you that the personal data obtained as a result of your registration as a user will form part of the Record of Processing Activities and Operations, which will be updated periodically in accordance with the provisions of the GDPR.
What is the legal basis for processing your data?
The processing of your data may be based on the following legal grounds:
The consent of the data subject for the contracting of services and products, for contact forms, requests for information or subscription to e-newsletters.
Legitimate interest for the processing of our customers’ data in direct marketing actions, and the express consent of the data subject for everything relating to automatic assessments and profiling.
Compliance with legal obligations for fraud prevention, communication with public authorities and third-party claims.
How long do we keep your data?
The processing of data for the purposes described will be maintained for the time necessary to fulfil the purpose for which it was collected, for example, for as long as the commercial relationship lasts, as well as for compliance with the legal obligations arising from the processing of the data.
To which recipients is your data communicated?
In some cases, only when necessary, HABITAT ARENAL, S.L. will provide user data to third parties. However, data will never be sold to third parties.
External service providers, for example payment providers or delivery companies, with whom HABITAT ARENAL, S.L. works may use the data to provide the corresponding services. However, they will not use this information for their own purposes or transfer it to third parties.
HABITAT ARENAL, S.L. seeks to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. Such third parties are obliged to guarantee that the information is processed in accordance with data privacy regulations.
In some cases, the law may require personal data to be disclosed to public bodies or other parties. Only the data strictly necessary to comply with such legal obligations will be disclosed.
The personal data obtained may also be shared with other companies in the group.
Where is your data stored?
In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.
What rights do you have and how can you exercise them?
You may send your communications and exercise your rights by making a request to the following email address: info@homingu.com.
In accordance with the GDPR, you may request:
Right of access: you may request information about the personal data we hold about you.
Right to rectification: you may notify us of any changes to your personal data.
Right to erasure and to be forgotten: you may request the deletion, after blocking, of your personal data.
Right to restriction of processing: this means restricting the processing of personal data.
Right to object: you may withdraw your consent to the processing of your data, objecting to its continued processing.
Right to data portability: in some cases, you may request a copy of your personal data in a structured, commonly used and machine-readable format for transmission to another controller.
Right not to be subject to individualised decisions: you may request that decisions not be made based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject.
In some cases, the request may be rejected if you request the deletion of data that is necessary for compliance with legal obligations.
Likewise, if you have any complaint about the processing of your data, you may file a claim with the data protection authority.
Who is responsible for the accuracy and truthfulness of the data provided?
The user is solely responsible for the truthfulness and accuracy of the data included, exempting HABITAT ARENAL, S.L. from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated.
The user agrees to provide complete and correct information in the registration or subscription form. HABITAT ARENAL, S.L. reserves the right to terminate the services contracted with users in the event that the data provided is false, incomplete, inaccurate or not up to date.
HABITAT ARENAL, S.L. is not responsible for the truthfulness of information that is not prepared by the company itself and for which another source is indicated. Therefore, it does not assume any responsibility for hypothetical damages that may arise from the use of such information.
HABITAT ARENAL, S.L. reserves the right to update, modify or delete the information contained on its web pages, and may even limit or deny access to such information.
HABITAT ARENAL, S.L. is exempt from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided by HABITAT ARENAL, S.L., provided that such information comes from sources external to the company.
Likewise, the user certifies that they are over 14 years of age and that they have the legal capacity necessary to give consent regarding the processing of their personal data.
How do we process the personal data of minors?
In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at children under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018, of 5 December (LOPDGDD), HABITAT ARENAL, S.L. will require the valid, free, unequivocal, specific and informed consent of their legal guardians in order to process the personal data of minors. In this case, the ID card or another form of identification of the person providing consent will be required.
In the case of persons over fourteen years of age, data processing may be carried out with the user’s consent, except in cases where the law requires the assistance of the holders of parental authority or guardianship.
What security measures do we apply to protect your personal data?
HABITAT ARENAL, S.L. has adopted the legally required security levels for the protection of personal data, and seeks to install any other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided to HABITAT ARENAL, S.L.
HABITAT ARENAL, S.L. is not responsible for hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone failures or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of HABITAT ARENAL, S.L.; nor for delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines, overloads in the Data Processing Centre, the internet system or other electronic systems; nor for damages that may be caused by third parties through unlawful interference beyond the control of HABITAT ARENAL, S.L.
Nevertheless, the user should be aware that internet security measures are not impregnable.
Links to other websites
The website https://www.homingu.com/ may contain links to other websites. When clicking on one of these links and accessing an external website, the visit will be subject to the Privacy Policy of that website, and HABITAT ARENAL, S.L. shall not be liable in any way for its Privacy Policy.
How do we use cookies?
The website and social media channels of HABITAT ARENAL, S.L. use cookies in order to optimise and personalise your browsing experience.
Cookies are physical information files stored on the user’s own device. The information collected through cookies is used to facilitate the user’s browsing of the portal and optimise the browsing experience.
The data collected through cookies may be shared with the creators of the cookies. However, under no circumstances will the information obtained through them be associated with personal data or data that may identify the user.
However, if the user does not wish cookies to be installed on their hard drive, they may configure their browser to prevent the installation of these files. For more information, please consult our Cookie Policy at https://www.homingu.com/.
Can the Privacy Policy be modified?
This Privacy Policy may be modified. We recommend that you review the Privacy Policy periodically.